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More Google reviews. Better ratings. Stronger local trust.

Reviews are the new word of mouth for local businesses. Our online reputation management service builds automated systems that generate a steady stream of Google reviews, monitors your reputation across all platforms, and responds to every review promptly and professionally. More reviews means higher local rankings and more customer trust.

Projects worked on
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Who is this for?

Every local business. Reviews directly impact your local search rankings, your Local Service Ads position, and whether a customer chooses you over a competitor. If you have fewer than 50 Google reviews or a rating below 4.5, this service pays for itself.

What's included

Review generation system

We set up automated review requests via SMS and email triggered after appointments, purchases, or service completion. Happy customers get a direct link to leave a review. Unhappy ones get routed to your team for resolution first.

Review monitoring

We monitor Google, Yelp, Facebook, and industry-specific platforms for new reviews. You get notified instantly when a review is posted so nothing catches you off guard.

Review response

Every review gets a thoughtful, timely response. Positive reviews get genuine thanks. Negative reviews get professional, empathetic responses that show future customers you care about getting it right.

Reputation reporting

Monthly reports on review volume, average rating, sentiment trends, and platform breakdown. You see your reputation trajectory over time and where to focus improvement.

Competitor benchmarking

We track your competitors review counts and ratings so you know where you stand in your local market and what targets to hit.

See it in action.

Click any niche to see what we've done for businesses like yours.

Restaurants & Food

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Fast-casual Restaurant Chain (3 locations)Vancouver, BC
The Challenge

No online ordering, declining foot traffic, neglected Google presence. All 3 GBPs incomplete with unanswered negative reviews dragging ratings below 4.0.

What We Did
  • Full GBP overhaul for all 3 locations with updated hours, menus, photos
  • Built reputation management system with automated post-visit SMS review requests
  • Launched Meta Ads targeting within 5km with rotating menu creatives
  • Set up online ordering landing pages per location
  • Implemented SMS marketing for weekly specials
+186%Online orders
4.6★Avg rating (was 3.8)
+340New Google reviews
6 moTime to results
"They treated our Google profiles like storefronts. Completely changed our online presence and the orders followed."Linda K. - Owner, Vancouver BC
Present day:

Averaging 40+ online orders/day across 3 locations (up from 14). Testing Google Ads for catering bookings.

Beauty Salons & Spas

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Hair Salon (2 locations)Los Angeles, CA
The Challenge

Stylists were individually promoting themselves on Instagram but no unified salon marketing. New client acquisition was random. No booking system integration with marketing.

What We Did
  • Built a unified website with stylist profiles, portfolio galleries, and online booking
  • Launched Meta Ads with before/after transformations and "new client special" offers
  • Set up GBP for both locations with service menu, pricing, and stylist photos
  • Created SMS reminders for appointments and re-booking prompts for clients overdue for a visit
+85%New client bookings
$16Cost per new client
-40%No-show rate (SMS reminders)
4.8★Google rating both locations
"Our stylists were doing their own thing on social media. Now we have a unified system that fills chairs for everyone, especially the newer stylists."Diana R. - Salon Owner, Los Angeles CA
Present day:

Both locations operating at 90%+ chair utilization. No-show rate dropped from 22% to 8% with SMS reminders. Added 4 new stylist chairs.

Automotive

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Independent Auto Repair ShopCharlotte, NC
The Challenge

Competing against dealership service departments and national chains (Midas, Firestone). Strong technical skills but no online reputation to prove it. GBP had 8 reviews.

What We Did
  • Rebuilt GBP with service specialties, vehicle types, and before/after repair photos
  • Launched review generation with post-service SMS requests
  • Started Google Ads for high-margin services (transmission, brake, AC repair)
  • Built local SEO pages for each service and vehicle make
280+Google reviews (was 8)
4.8★Average rating
+130%Monthly repair orders
$22Cost per new customer
"The reviews were the game changer. Dealerships charge double what we do, but people did not trust us until they could see 280 five-star reviews on Google."Mike T. - Owner, Charlotte NC
Present day:

Repair orders up 130%. Hired 2 additional mechanics. Now turning away low-margin oil changes to focus on high-value repairs.

Want to see more results?

View all case studies →

What our clients say.

★★★★★
"Our Google reviews went from 45 to over 200 in six months. New patients specifically mention finding us through Google Maps."
RM
Rachel M.
Physiotherapy Clinic Owner, Ottawa ON
★★★★★
"They helped us go from zero online orders to 40+ per day across three locations. The ROI paid for their services ten times over."
LK
Linda K.
Restaurant Owner, Vancouver BC
★★★★★
"Finally an agency that talks straight. No jargon, no runaround. Just results and clear reporting every single month."
MR
Mark R.
Plumbing Company Owner, Calgary AB

Common questions.

Is it okay to ask customers for reviews?

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Absolutely. Asking satisfied customers for reviews is standard practice and encouraged by Google. What you cannot do is offer incentives for reviews, buy fake reviews, or selectively gate who gets asked. Our system asks every customer and lets them share their honest experience.

How fast will I see more reviews?

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Most businesses see a noticeable increase within the first month. A dental practice that was getting 1-2 reviews per month typically jumps to 8-15 per month with an automated request system in place.

Can you remove negative reviews?

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We cannot and would not remove legitimate reviews. What we can do is help you respond professionally, resolve the issue when possible, and generate enough positive reviews that the occasional negative one does not define your rating.

Ready to grow locally?

Get a free custom proposal tailored to your business, your market, and your budget.

Plans start at $500/month. No long-term contracts. Most clients invest $1,500 - $4,000/month.

Step 1 of 5

What do you need help with?

Select all that apply.

Get found on GoogleSEO, Maps, GBP
Run search adsGoogle, Microsoft, LSAs
Run social adsFacebook, Instagram, LinkedIn
Build or redesign my website
Email, SMS, or social marketing
CRM, automation, or AI receptionist
Reputation & review management
Not sure yet, help me figure it out
Step 2 of 5

How many locations?

This helps us scope the right strategy.

Single location
2 to 5 locations
6 or more locations
Step 3 of 5

What's your primary goal?

Pick the one that matters most right now.

More phone calls / leads
More walk-in traffic
More online bookings / orders
I just want to show up on Google
Not sure, help me figure it out
Step 4 of 5

What's your monthly marketing budget?

A rough range is fine.

Under $1,000 / month
$1,000 - $2,500 / month
$2,500 - $5,000 / month
$5,000+ / month
Not sure yet
Step 5 of 5

Almost there. Tell us about you.

We'll send your custom proposal within 1 business day.

Your proposal request is confirmed.

We'll review your business, market, and competitors, then send a custom proposal within 1 business day.

Check your email for a confirmation shortly. If you have questions in the meantime, call us directly:

US: (332) 233-7120    CA: (236) 304-1771